Residential Services

Home Tech Repair

Personal tech support for private residences — remote, on-site, and drop-off repair.

Warm, professional support for personal devices and home networks — separate from our commercial Managed IT lane. Rates below are for private residences only.

Call (210) 920-8882 · Business / Managed IT plans

Residential offerings

Book directly in Square. Each button opens the appointment page in a new tab.

Residential Remote Support (One-Time)

Residential Remote Support (One-Time)

$80

One-time remote session

Remote support for home computers, virus removal, and personal tech help.

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Residential On-Site Service

Residential On-Site Service

$180/hour

1-hour minimum; billed hourly after

Technician on-site for home computers, networks, and personal tech. 1-hour minimum applies to all visits.

Emergency / Weekend Rate

$300/hour

1-hour minimum applies to all visits

Book emergency / weekend →
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Ultimate Repair & Tune-Up

Ultimate Repair & Tune-Up

$180 flat fee

All-inclusive drop-off

Book & drop off → $180 covers diagnostic + primary repair labor + Complete System Tune-Up → device revived. Approve parts before high-cost parts. Back up your data before drop-off.

Drop-off labs

  • Helotes
  • 410 & I-10
  • Stone Oak

Includes

  • Complete System Tune-Up (speed optimization, security audit, deep clean)
  • Diagnostic + primary repair labor

Common fixes

  • Cracked screens
  • Batteries
  • Water damage
  • Charging ports
  • Slow startups
  • BSOD
  • Data recovery
  • HDD upgrades

Process

  1. Book & drop off at a lab
  2. $180 all-inclusive (diagnostic + primary repair labor + tune-up)
  3. Device revived; approve parts before high-cost parts

Back up your data before drop-off.

Book / Check out

Clear terms

Residential rates & policies

Published terms for personal, non-commercial private residences. Please read before booking.

On-site rate
$180/hr onsite, billed hourly after 1-hr minimum
Deposit
$50 to book, credited to final bill (e.g. 1-hr job → $130 due at end)
Cancellations
Cancellations under 24 hours forfeit the $50 deposit
Adult present
An adult (18+) must be present for the full visit
Eligibility
Residential rates apply to personal, non-commercial private residences only
Business setups
Business rates apply to income-generating, home-based business, remote professional, or nonprofit setups
Reclassification
Nice2GeekYou may reclassify Residential → Business at technician discretion; client pays Business Rate plus applicable commercial diagnostic fees

Transparency

Travel / Service Area

Applies to standard AND emergency/after-hours on-site dispatch.

Inside Loop 1604 + 5 miles outside

$0 fee

No travel fee for qualifying addresses

5–15 miles outside 1604

$40–$50 fee

Examples: Helotes, Garden Ridge, Bulverde

15+ miles outside 1604

$100 fee

Examples: Boerne, New Braunfels, Castroville

Residential on-site visits use the same mileage tiers as commercial work. Full travel & service-area fees on Plans